The author has worked for 45 years in the care and nursing profession, principally with people who have learning disabilities. He was a Ward Manager and Home Manager for 30 years, developing pioneering community services for people with learning disabilities and complex emotional needs. Currently, he is the Positive Behavioural Support Manager and a Quality Auditor for Milestones Trust, a leading provider of social care services in Bristol and its surrounding area. He also is an Associate Lecturer at the University of the West of England.
